Returns & Exchanges

At American Express, we pride ourselves on exceptional quality and want you to be completely satisfied with your fashion purchases. If your order doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the request process and secure it to your original packaging.

• 3.
  Drop Off Package

  Hand your package to any authorized carrier location or schedule a pickup to send your items back to our processing center.

• 4.
  Receive Your Refund

  Once our team inspects your returned items, we will issue a refund to your original payment method within 5 to 7 business days.